A real prospect conversation · reviewed by a call coach

You paid for the lead. Then this happened.

We reveal the exact moment an interested prospect was allowed to leave, give your team the response to practice, and retest it on the next call.

Four weekly calls with human-reviewed reports Text, Instagram DM, and web-form baseline $297 today, then $49/month beginning day 31
The prospect asks

“How much is lip filler?”

How the lead was lost

“It starts at $650 a syringe.”

How the consult gets booked

“Absolutely — are you mainly looking to add volume to your lips, or are you wanting to smooth lines and make a more subtle correction?”

The revenue blind spot

Your leads don’t disappear. They get lost in the handoff.

Marketing creates the opportunity. Your front desk decides what happens next.

A lead comes inAds · Social · Referrals
The blind spotYour front desk respondsCall · Text · DM · Form
Booked
Gone cold
See what happens after every inquiry.Show me how my front desk performs

What a DeskGrade gives you

Call like a prospect. Text like a prospect. See what your team does.

See the leak. Train the fix. Check again.

The 30-day reset turns real prospect conversations into a clear weekly improvement cycle.

Step 1 of 4

Test

A trained researcher calls with a believable reason to book. We also establish a digital baseline across text, Instagram DM, and your website form without taking or holding a real appointment.

A performance program, not a training library

We don’t just catch mistakes. We fix them.

Every call creates the next coaching assignment. Every new call becomes proof that the training is—or is not—showing up with real prospects.

01

Test

We contact your business like a ready prospect and document what happens.

02

Coach

The missed moment becomes a focused mission with the exact response to practice.

03

Retest

The next unannounced call checks whether the new booking behavior appears.

Call 1No appointment offered→Call 4Booking path reached

Customer result

The strongest proof is what changes on the next call.

Exterior of ZO Skin Centre Houston
30%
Revenue growthwithin the first few months
“Within the first few months of putting this process to work, revenue grew 30%. We’re closing more leads than ever because our team knows exactly where calls lose momentum—and what to say next.”
ZO Skin Centre HoustonHouston, TX

Business-reported result

Testing + training + coaching

Give your team the skills to turn more inquiries into booked appointments for $297.

We test the real customer experience, coach the gaps, and keep adding training your team can use long after the reset.

Your first 30 days

The 30-Day Front Desk Reset

$297one payment

Find the revenue leaks. Train the team. Build more chances to book the business you already paid to generate.

Start my front desk reset The full 30-day program. No setup fee.

For $297, you get both:

Test

Your front desk and every channel prospects use.

Four unannounced calls plus text, Instagram, and web-form checks with the recordings, screenshots, scores, response times, and what could have been done better.

Train

A complete system to help your team improve.

20+ growing training modules, specific feedback after every call, and retesting to show what changed.

After your 30-day reset

Keep us watching—or cancel anytime.

$49/month

For $49 per month, we continue with one unannounced call, one human-reviewed report and coaching mission, plus one rotating text, Instagram DM, or website-form check. Cancel anytime.

What owners ask before the first inquiry.

Need to confirm something about your team or scenario? Ask us directly.

Ask a question →

30-Day Front Desk Reset · $297 today

Fix the front desk leak in 30 days. Keep it fixed.

$49/month beginning day 31 · cancel anytime
Show me how my front desk performs